Home About Sell on Kemest Download Contact Us Get the App
Coming Soon

Nature's finest
remedies,
delivered.

Kemest is the marketplace connecting you with trusted herbal medicine sellers. Discover, browse, and buy natural remedies — all from your phone.

Be the first to download when we launch on Android & iOS.

Why Kemest

Everything you need for natural wellness

Platform-Verified Sellers

Every vendor completes our KYC review, so you can shop knowing your herbal products are authentic and ethically sourced.

Easy Discovery

Browse hundreds of herbal remedies and traditional medicines by category, condition, or ingredient.

Fast Delivery

Order from local sellers and get your natural remedies delivered quickly, right to your door.

Secure Checkout

Pay with card, Instant EFT, Capitec Pay, PayFlex, QR Pay, and more — multiple options, always secure.

How It Works

From discovery to your door

01

Browse & Discover

Explore hundreds of herbal remedies and traditional medicines from platform-verified sellers across South Africa.

02

Order Securely

Pay your way — card, Instant EFT, Capitec Pay, PayFlex, QR Pay, and more. Your transactions are always secure.

03

Track & Receive

Get real-time order updates and track your delivery from the app until your remedies arrive at your door.

For Sellers

Grow your herbal business online

Join our community of platform-verified sellers and reach thousands of wellness seekers across South Africa — all managed from your phone.

01

Register Your Shop

Complete our guided 5-step seller onboarding and have your shop set up in minutes.

02

Get Verified

Our team reviews your shop to confirm it meets Kemest's quality and authenticity standards before you go live.

03

Start Selling

List products, receive orders, and track your earnings — everything a herbal seller needs, in one app.

We'll contact you as soon as seller onboarding opens.

Coming Soon

Be the first to experience it

Kemest is launching soon on Android and iOS. Drop your email and we'll notify you the moment it's live.

No spam. Just one email when we launch.

Our Story

Rooted in nature,
built for people.

Kemest was born from a simple belief — that nature's most powerful medicines deserve a modern marketplace where people can find and trust them.

Our Mission

Bringing traditional healing into the digital age

For generations, herbal medicine has been the backbone of health in communities across Africa and the world. Yet finding trusted, quality herbal products remained difficult — scattered across markets with no way to verify authenticity.

Kemest changes that. We built a platform where reputable herbal medicine sellers and wellness seekers meet seamlessly, powered by trust, transparency, and technology.

Rooted in Nature

Every product on Kemest starts with a plant — naturally grown, ethically harvested, lovingly prepared.

What We Do

A marketplace built on trust

Kemest connects independent herbal medicine sellers with customers who value natural wellness. Our verification process ensures every seller meets our quality and authenticity standards before listing their products.

Whether you're looking for traditional African remedies, adaptogenic herbs, or everyday herbal supplements, Kemest is your trusted source.

Platform-Verified Sellers

Every vendor undergoes a thorough vetting process to ensure quality and authenticity.

Our Values

What we stand for

01

Authenticity

Real, natural products — no synthetics, no shortcuts. Every listing is vetted to protect our community.

02

Community

We uplift local herbal sellers and traditional healers by giving them a platform to share knowledge and products.

03

Accessibility

Natural wellness should be available to everyone. We keep Kemest simple, affordable, and easy to use for all.

Join Kemest

Ready to discover natural wellness?

We're launching soon. Leave your email and be the first to know when Kemest is available.

No spam. Just one email when we launch.

Privacy Policy

Last updated: March 2026

This Privacy Policy explains how Kemest ("we", "us", or "our") collects, uses, and protects your information when you use the Kemest mobile application and website.

1. Information We Collect

2. How We Use Your Information

3. Sharing of Information

We do not sell your personal information. We may share it only:

4. Data Storage & Security

Your data is stored on secure servers with industry-standard encryption. No internet transmission is 100% secure.

5. Your Rights

6. Account Deletion

You can delete your account at any time directly from the Kemest app:

  1. Open the Kemest app and sign in.
  2. Tap Account in the bottom navigation.
  3. Scroll down and tap Delete Account.
  4. Confirm when prompted.

Upon deletion, your profile and personal information are permanently removed. Order records and transaction data may be retained for up to 5 years to comply with legal and financial obligations. If you cannot access the app, email support@kemest.co.za with the subject "Account Deletion Request".

7. Children's Privacy

Kemest is not intended for children under 13. Contact us immediately if you believe a child's information has been collected.

8. Changes to This Policy

We may update this policy. Significant changes will be communicated via the updated date above and in-app notifications.

9. Contact Us

Questions? Contact us at support@kemest.co.za


© 2026 Kemest. All rights reserved.

Terms of Service

Last updated: March 2026

These Terms of Service govern your use of the Kemest mobile application and website. By accessing or using Kemest, you agree to be bound by these terms.

1. Eligibility

You must be at least 18 years old to use Kemest. By using the platform, you confirm that you meet this requirement.

2. Account Registration

3. Buyer Responsibilities

4. Seller Responsibilities

5. Payments

All transactions are processed through secure third-party payment providers. Kemest does not store your full payment details. Refund and dispute policies are handled on a case-by-case basis.

6. Prohibited Conduct

7. Limitation of Liability

Kemest acts as a marketplace facilitator and is not liable for the quality, safety, or legality of items listed by sellers. To the maximum extent permitted by law, our liability is limited to the value of the transaction in dispute.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms, at our sole discretion and without prior notice.

9. Changes to These Terms

We may update these terms from time to time. Continued use of Kemest after changes constitutes acceptance of the revised terms.

10. Health & Regulatory Disclaimer

This complementary medicine has not been evaluated by the South African Health Products Regulatory Authority (SAHPRA) for its quality, safety or intended use. This medicine is not intended to diagnose, treat, cure or prevent any disease.

Always consult a registered healthcare professional before using traditional and herbal remedies. These products are complementary remedies and do not replace professional medical advice or prescribed treatments.

11. Contact Us

Questions about these terms? Contact us at support@kemest.co.za


© 2026 Kemest. All rights reserved.

Contact Us

Have a question, issue, or just want to say hello? We'd love to hear from you.

Email

Send us a message any time at
support@kemest.co.za

Response Time

We typically respond within 1–2 business days.

Topics we can help with

  • Order & delivery questions
  • Seller account & onboarding
  • Payment & refund queries
  • Technical issues with the app
  • Privacy or data requests

© 2026 Kemest. All rights reserved.

Refund & Returns Policy

Last updated: June 2026

Kemest operates as a marketplace connecting buyers with independent sellers. Returns and refunds are handled per order — if you have a problem with an order, contact us and we will resolve it.

1. Return Window

You may request a return within 7 days of receiving your order. After 7 days, returns will only be accepted for products that are defective, damaged, or materially different from what was described.

2. Eligible Returns

A return is accepted when the product is:

The following are not eligible for return:

3. How to Request a Return

To start a return:

We will respond within 1–2 business days with return instructions. Do not send an item back before receiving return instructions — unrequested returns may not be processed.

4. Return Shipping

If the return is due to our error or a defective/damaged product, Kemest covers the return shipping cost. For change-of-mind returns on eligible items, the buyer is responsible for return shipping.

5. Refunds

Once we receive and inspect the returned item, we will process your refund within 5–7 business days. Refunds are issued to the original payment method:

Your bank may take an additional 3–5 business days to reflect the refund.

6. Seller Responsibility

Sellers on Kemest are responsible for accurately describing their products and for the quality of items they list. Kemest may recover the cost of a refund from a seller where the return is due to the seller's fault.

7. Consumer Rights

This policy does not limit your rights under the South African Consumer Protection Act (CPA). You always retain your statutory rights, including the right to receive goods of acceptable quality.

8. Contact Us

Questions about a return or refund? Contact us at support@kemest.co.za


© 2026 Kemest. All rights reserved.

Delivery & Shipping Policy

Last updated: June 2026

Kemest connects you with independent sellers across South Africa. Each seller ships directly to you. Delivery times and costs vary by seller and destination — full details are shown at checkout before you pay.

1. Delivery Areas

Kemest supports delivery to all major towns and cities within South Africa. Remote or rural areas may have longer delivery times or limited availability — this is indicated at checkout. International shipping is not currently supported.

2. Estimated Delivery Times

Delivery times are estimates from the date of dispatch and exclude weekends and public holidays. Sellers aim to dispatch within 1–2 business days of a confirmed order.

3. Shipping Costs

Shipping costs depend on the seller's location, parcel size/weight, and your delivery address. The exact fee is shown at checkout — you will always see the total cost before you pay. Some sellers offer free shipping above a set order threshold.

4. Order Tracking

Once dispatched, you will receive a tracking number via the Kemest app and by email. Track your parcel under Orders → Track in the app, or via the courier's website using the provided tracking number.

5. Couriers Used

Sellers use reputable courier services including The Courier Guy, Paxi, Dawn Wing, Fastway (Aramex), and PostNet. The courier used is shown on your order confirmation.

6. Delivery Attempts & Collection

If no one is available to receive the parcel, a delivery notice will be left or a second attempt made the next business day. Uncollected parcels held at a depot for more than 5 business days may be returned to the seller; a re-delivery fee may apply.

7. Damaged or Lost Parcels

If your order arrives damaged or does not arrive within the estimated window, report it immediately via Orders → Report a Problem in the app, or email support@kemest.co.za with your order number. We will arrange a replacement or refund as appropriate.

8. Incorrect Delivery Address

Please double-check your delivery address before placing an order. Once an order is dispatched, address changes are not guaranteed and may incur a redirection fee. Contact us as soon as possible if you need to update your address.

9. Contact Us

Delivery queries? Contact us at support@kemest.co.za


© 2026 Kemest. All rights reserved.